What happens if I miss my DPD delivery twice?
DPD will attempt to deliver twice. If you miss both attempts and don't contact them to rearrange your delivery, your parcel will either go to nearest pick up location or be taken back to the depot where it will be held for 3 days before returned to our warehouse.
The driver will do everything they can to get your attention when you're at home, but sometimes you'll still miss each other. Enter your reference number and postcode on this page to see where the driver left your 'sorry we missed you' card, and then select the redelivery or collect option you'd prefer.
In the event that DPD is unable to successfully deliver a Consignment pursuant to DPD's Standard Terms and Conditions of Carriage ("STCC"), DPD reserves the right to return, dispose of, delegate the disposal of, or allow the disposal of consignments, individual parcels and the contents thereof, under certain ...
If you don't call DPD, they'll try to deliver your order on the next working day. If you're not there again, it'll try again for a third time on the next working day after that. If you still weren't able to receive your order after the third attempt, DPD will hold on to it for seven days.
A DPD spokesperson said that DPD would never “get consumers to send money for parcels to be redirected or re-delivered” and that it would never “ask consumers to give us their bank details”.
With every delivery of a parcel via DPD, the driver asks for a signature for receipt. This is a standard service of DPD and therefore without any extra costs.
How long do you hold parcels which have not been delivered? We hold parcels for a maximum of 21 days before they are returned to sender. Parcels which have been delivered to a Pickup Point are held at the Pickup Point for six days before being returned to sender.
You're not at home to take delivery of your order, and it's also not possible to deliver to the neighbours? Then we'll still do our absolute best to get the parcel to you as quickly as possible. After the first delivery attempt, DPD will deliver your parcel to the nearest Pickup parcelshop.
Unfortunately not. For your own safety and to ensure the efficiency of operations at the DPD depots/hub, we are unable to welcome receivers on our premises. Naturally, you can be reassured we do our utmost to have your parcels delivered as quickly as possible.
Yes. DPD will send you a text message or email to confirm the hour time slot in which your order will be delivered.
What happens when parcel goes back to sender?
Returned to sender is a common policy used by post carriers to handle items that could not be delivered. If an item could not be delivered for any reason, the item would be sent back to the indicated return address.
If your order was marked as “returned to sender”, there was likely an issue with your shipping address that made your order undeliverable. You can check your tracking history for details that might explain what exactly went wrong in this case.

Dependent personality disorder (DPD) is a type of anxious personality disorder. People with DPD often feel helpless, submissive or incapable of taking care of themselves.
You will deliver 120 stops on average everyday without fail, 120 stops could be anywhere from 130-170 parcels of ALL shapes and sizes! The van is loaded to the roof. The routes themselves aren't too bad but you have to go through and re route stuff because the system isn't perfect.
The driver will first try to deliver the parcel to the recipient's address. If they are not home, the driver will try to deliver it to the next-door neighbour. If they are not home either, the parcel will be taken to the nearest Pickup parcel shop.
In most cases, you must be present and provide a signature to receive your package. If you can't sign for your package on any of those days, they'll typically hold your package at a nearby UPS facility for 3-5 business days.
Packages that aren't signed for are returned to the local delivery hub. The delivery driver leaves a paper notice and an online notification to inform you that a delivery attempt was made, and will be re-attempted.
If someone is not home to sign for a direct or adult signature, the courier will leave a door tag or reattempt delivery.
3. The driver will leave the parcel in the place you have indicated.
What happens if I don't collect my DPD parcel after 7 days?
You have seven days in which to pick it up. If it is not collected during this time, it will be returned to the sender.
DPD not only offer an affordable next day courier service, we also offer guaranteed delivery by 10:30 am next day (12 pm on Saturdays), giving you even more options and peace of mind that your delivery will arrive when the recipient is in.
In the weekend on Saturday but not on Sunday. The delivery times vary each day from around 8am to 6pm. Drivers in other countries all deliver from Monday to Friday. During Bank holidays there will be no deliveries.
Do police investigate missing parcels? The police might sometimes investigate a missing parcel. You need to report the stolen parcel to the police and if you've been burgled, call 101. Without evidence from witnesses or footage from a security camera/smart doorbell, it might be hard for anything further to happen.
Is this legal? Under state and federal law, recipients of unordered merchandise may keep the goods and are under no obligation to pay for or return them. The recipient may treat the merchandise as an unconditional gift—and may use or dispose of the merchandise as he or she sees fit.